Sign-in and security basics

The sign-in screen lets every teammate get back into their agency workspace, whether they prefer social login or email and password. Two-factor authentication adds a second layer when the workspace policy requires it.

​

Sign in to your workspace

Go to your workspace URL and you’ll land on the Welcome back screen. Pick one of three sign-in methods:

• Continue with Google — Use a Google Workspace or Gmail account. A Google account picker opens so you can choose which identity to use. Select Use another account if the one you need isn’t listed.
• Continue with Facebook — Opens a Log into Facebook popup at facebook.com. Enter your Facebook email or mobile number and password, then select Log in. Use Forgot password? inside the popup to recover the Facebook account, or Create new account if you don’t have one yet. Make sure the Facebook account has access to the ad accounts you manage for clients.
• Email and password — Enter the email and password you used at sign-up.

​

Email and password fields

Select Sign in to continue. New to The Agency Engineer? Use Create an account below the form to start the sign-up wizard.

​

Two-factor authentication (2FA)

If 2FA is enabled on your account, a Two-factor authentication dialog appears after you submit your password or social login.

1. Open your authenticator app (for example, 1Password, Authy, Google Authenticator).
2. Enter the 6-digit code shown for The Agency Engineer.
3. (Optional) Tick Trust this device for 30 days to skip the code on this browser until you sign out, disable 2FA, or reset your password.
4. Select Verify & sign in.

​

Lost your authenticator?

Select Use a backup code instead on the 2FA dialog and enter one of the one-time backup codes you saved when you enabled 2FA. Each backup code works once.

​

Trusted devices

The Trust this device for 30 days option remembers the browser only. It’s invalidated automatically when you:

• Sign out of the workspace.
• Disable 2FA.
• Reset your password.

Avoid trusting shared or public computers.

​

Forgotten password

Select Forgot password? on the sign-in form to receive a reset email. The link expires after a short window — request a new one if it doesn’t arrive within a few minutes or if it has expired. If your email provider blocks the reset message, check spam or ask IT to allowlist the notification sender domain.

​

Best practices

• Turn on 2FA for every teammate, not just admins. Account managers with client data are high-value targets too.
• Use a password manager to generate unique passwords per workspace.
• Save your backup codes in your password manager the moment you enable 2FA.
• Sign out of shared machines instead of relying on “Remember me”.
• Review connected accounts (Google, Facebook) periodically in account settings and revoke any you no longer use.

​

Next steps